Frequently Asked Questions
Everything you need to know about EasyLife
Orders & Shipping
Delivery typically takes 3-7 business days depending on your location within Myanmar.
Yes! Once your order is shipped, you'll receive a tracking number via email or SMS.
Contact us within 24 hours of placing your order and we'll do our best to help.
Yes! We ship both within Myanmar and internationally. International shipping rates and delivery times vary by destination. Stay tuned as we continue expanding our delivery network!
Payments
We are working on installment options. Stay tuned for updates!
Yes! All transactions are secure and your payment details are never stored on our servers.
We accept CB Bank transfer, KBZ Pay, and Cash on Delivery. International payment options coming soon!
Products
Yes! All products listed on EasyLife are carefully curated from trusted suppliers and verified sources. We stand behind the quality of every item we offer.
Selected products come with a manufacturer's warranty. Warranty details are listed on each product page. For warranty claims, contact us with your order number and proof of purchase.
Prices may vary depending on your location due to shipping costs, currency differences, and applicable taxes or duties. The final price at checkout reflects your region.
We're sorry to hear that! Please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will arrange a replacement or full refund at no extra cost to you.
Returns & Refunds
We accept returns within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as delivered. This applies to both Myanmar and international orders. Returns requested after 7 days will not be accepted.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. For international returns, customers are also responsible for any customs or duties fees. We recommend using a trackable shipping method as we cannot be held responsible for lost return parcels.
Contact us within 7 days of delivery via WhatsApp or email with your order number, photos of the item, and reason for return. Approved refunds are processed within 5-7 business days. Myanmar customers receive refunds via CB Bank or KBZ Pay. International customers receive refunds via their original payment method.
The following items are strictly non-returnable: opened or used products, digital products, sale or discounted items, and items without original packaging. All sales on promotional items are final regardless of location.
Customer Support
You can reach us via WhatsApp at +959978158449, or email us at support@easylife.com. We're available 7 days a week and aim to respond within 24 hours.
Our support team is available Monday to Friday, 9:00 AM – 5:00 PM Myanmar Time (MMT). For international customers, we also respond to emails within 24 hours regardless of time zone.
Contact us immediately via WhatsApp at +959978158449. If your order hasn't been processed yet, we can make changes. Once dispatched, standard return policy applies.
Currently EasyLife operates exclusively online, serving both Myanmar and international customers. This allows us to offer competitive prices and a wider product range without geographical limitations.